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These Conditions of Sale govern the sale of products marketed by Di Casa s.r.l.s. as part of a remote sales system through e-commerce site. All contracts for the purchase of the products, concluded through the website “www.dicasa.bio”, by following the procedures described above (online), they will be governed by these Terms and Conditions, which form an integral and substantial part thereof. Amendments to the General Conditions of Sale shall be effective upon publication on the website and will apply only to sales concluded later. The relevant legislation is the Legislative Decree no. 206 of 06/09/2005 (Consumer Code), which provides precise obligations for the seller and as many specific rights for the client.
All orders are subject to acceptance by Di Casa s.r.l.s., with headquarters in Via Santa Croce, 5-94016 Pietrapetrzia (EN) - Italy, & ndash; Tel: +39335695 89 93 - P. Iva: 01211680861. Purchase orders concluded through www.dicasa.bio site must be completed in their entirety and must contain the elements necessary for the precise identification of the products ordered and the delivery location. The answer to this proposed purchase order by Di s.r.l.s. House, transmitted via the email address specified by the customer is only confirmation of receipt of the offer. The customer may purchase the products indicated in the electronic catalog, present in www.dicasa.bio site and in the quantities in stock. If an order exceeds the amount present in stock, we will accept the order only for the available products. In this case the customer will be informed and may revoke the order or integration with a replacement product. The customer will immediately notify to “www.dicasa.bio” any error or omission of any kind in the payment conditions and prices contained in the acceptance document.
The customer can exercise the right of withdrawal if:
- announces the cancellation of the order by e-mail to Di Casa s.r.l.s., before having received confirmation;
- Considering themselves satisfied with their purchase, we are committed to the full repayment of the products received.
The right of withdrawal must be exercised, under penalty of forfeiture, by registered letter with return receipt to:
Di Casa s.r.l.s., Via Santa Croce, 5 - 94016 Pietrapetrzia (EN) - Italy, – Tel: +39 335 695 89 93, within ten working days of receipt of goods a day. Such communication can be anticipated by telegram or e-mail: info@dicasa.bio within the same time, as long as confirmed by registered mail with return receipt within 48 hours after sending the telegram, fax or e-mail. Such notice shall contain the information necessary to identify the order, the will to forgo the purchase and the product or products for which it intends to exercise the right of withdrawal, attaching a copy of the tax document (invoice or D.D.T.).
The right of withdrawal is excluded in the following cases:
- Purchase of goods tailored or customized by Di Casa s.r.l.s. according to specific customer requirements (eg. gift boxes, fresh produce) or which by their nature can not be returned or are liable to deteriorate or expire rapidly.
Products not delivered to the customer's absence from the place of delivery and time of their withdrawal are altered or damaged by the delay.
If the withdrawal is carried out in the manner described above, the amount already paid for the products and the delivery costs is credited to the customer by bank transfer to an account in his name or in another type of payment indicated by the same.
The refund will be made as soon as possible, and in any event within 15 days from the date on which Di Casa s.r.l.s., received news of the withdrawal by the customer and has also received the ordered goods intact and in their original packaging to the following address: Di Casa s.r.l.s., Via Santa Croce, 5 - 94016 Pietrapetrzia (EN) - Italy. Is expressly obliged the customer to return, together with the purchased goods, even any product received free, which are, however, an integral and inseparable part of 'entire order and the granting of which is subject to acceptance of the goods by the customer.
The only cost borne by the customer for exercising the right of withdrawal is the direct cost of returning the products to Di Casa s.r.l.s.
The contracts drawn up by the customer on www.dicasa.bio site are governed by Italian law. Although not expressly provided, apply the rules of law applicable to relationships and the cases provided for in the contract drawn up by the customer with Di Casa s.r.l.s.. Any clause forming part of CONDITIONS OF SALE must be explicitly accepted by the customer otherwise be unable to conclude the order. For this purpose they are proposed at the end of the order, and are subject to activation of a FLAG of by the customer acceptance.
